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RETURNS POLICY
RETURNS POLICY
| RETURNS POLICY |
| 1. Returns only apply on major product defects and are all subjected to prior approval by Buya Company Ltd. |
| 2. Please contact us within 3 days from the date of arrival to request a return authorization. |
| 3. Any return parcels without our return authorization are not accepted. |
| 4. Issuance of a return authorization does not guarantee final disposition. All returns are subjected to our inspection. |
| 5. Products must be returned unworn, undamaged, in their original packaging, in resell-able condition and with all original contents that are in new condition, including the watch, boxes, tags, documents, booklets, manuals, authentication papers, cards, accessories, links, straps and buckles etc. We reserve the right to refuse any return of items that do not meet this criteria. |
| 6. Any return shipping costs, customs fees, and taxes will be the customer’s responsibility. We are not responsible for losses and damages that may occur during the transit. |
| 7. Refunds will be processed when the product is deemed defective after our inspection. |
| 8. Please allow 20 business days for the refund to be reflected on your original payment method. |
| 9. All returns and refunds are at the discretion of Buya Company Ltd. |
