PRIVACY POLICY
Please accept our use of cookies to enhance your shopping experience.
Your position: Home / PRIVACY POLICY

PRIVACY POLICY

PRIVACY POLICY


First of all, you are very welcome to www.buya.com.hk (hereinafter referred to as this website). In order to enable you to use the services and information of this website at ease, we hereby explain the privacy protection policy of this website so as to protect your rights and interests. This privacy policy explains the type of information we collect, how to use, whom to disclose, and how you can query, modify and delete your personal data.
This privacy policy is applicable to all users of the website (www.buya.com.hk) managed by BUYA COMPANY LIMITED (hereinafter referred to as "BUYA", "the company" and "we"). We recognize the importance of your privacy and maintaining the confidentiality of your personal information. This privacy policy applies to all products and services provided by us and describes how we can collect, use and disclose your personal data. This Privacy Policy is governed by and observes the requirements of the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486) (the "Ordinance").



1. Personal Information Collection Statement
1.1 The company attaches great importance to your privacy and has taken appropriate measures to ensure that we will not collect more information from you than is necessary for us to provide you with our services and to protect any account(s) you hold with us.

1.2 When you use our website, we may ask you to provide personal data. We may ask you to provide information ("personal data") including but not limited to the information of your address, name, gender, telephone number, email address, delivery address and payment account.

Please note that you are required to provide certain personal data (as specified at the time of collection). If you fail to provide any personal data listed as "mandatory", we may not be able to provide our products or services.


2. Use and disclosure of personal data
2.1 If you provide any personal data to us, you are deemed to have authorized the company to collect, retain and use your personal data for the following purposes:

2.1.1 To provide customer services to you, including but not limited to the products provided through our website, processing and conducting related sales, orders, refund, replacement and our services. To prepare shopping lists for you, provide more personalized services for you when using our website and respond to your queries, comments or claims;

2.1.2 To provide you with our promotional materials (including but not limited to updates to our website);

2.1.3 To conduct investigation or statistical analysis to improve the company's products and services as well as for marketing and promotional purposes; and

2.1.4 To make the necessary disclosure for any of the above purposes or as required by law or based on any opinion or claim made by you.

2.2 You agree that the company may disclose and transfer (whether in Hong Kong or overseas) your personal data to our affiliated companies and third-party service providers employed by the company, so as to assist the company in providing services for you (including inputting customer information, managing the company's customer database, processing, conducting and verifying sales, ordering, refund and / or replacement services for any products provided in our stores or through our website), contact you on customer satisfaction surveys conducted from time to time, and dispose of your personal data in a secure situation ("third party service provider"). All third party service providers are responsible for the confidentiality of our company and are only permitted to use your personal data for the purposes specified in Article 2 above and not for their own purposes (including direct marketing purposes).

2.3 If necessary, we may disclose and transfer (whether in Hong Kong or overseas) your personal data to our professional consultants, licensees, law enforcement agencies, insurance companies, government and regulatory agencies and other organizations for the purposes specified in Article 2.1 above.

2.4 The company may use your name, telephone number, delivery address and email address ("personal data for marketing") to provide you with marketing information related to the following goods and services ("marketing information").

2.5 We may share with third parties certain general information data for different purposes (including marketing and publicity). Such data will not allow your identity to be recognized and may be used to better understand your needs and improve our products and services.

2.6 Any personal data provided by you will be retained by the company and may be accessed by our employees, third party service providers employed by us and third party organizations mentioned in Article 2.3 above for the purposes mentioned in Article 2.1 herein.


3. Confidentiality
3.1 Personal Data held by us relating to our online customers or to visitors to our websites will be kept confidential in accordance with this Privacy Policy.

3.2 Any questions, opinions, suggestions or data (other than personal data) transmitted or posted on the company's website or any part thereof by Internet visitors shall be deemed to be voluntarily provided to the company in the form of non-confidential and non-proprietary information. The company reserves the right to freely use, reproduce, disclose, transmit, publish, broadcast and / or publish such information in other places and to provide such information to any affiliated company.

3.3 This website uses Comodo to encrypt the private data, which is the Comodo SSL encryption transmission technology, and has been widely recognized and used in the world. Visitors can safely transfer personal information or credit card information through this website.

4. Personal data security
4.1 The company makes every reasonable effort to ensure that all personal data held by the company are stored in a safe and secure place and can only be accessed by authorized personnel of the company or third party service providers.

4.2 You should be aware that no system is impenetrable and no information provided over the Internet can be guaranteed to be completely secure. Accordingly, we cannot guarantee the security of any information that you transmit to us or receive from us over the Internet.


5. Link
Website may contain hyperlinks to other sites and pages operated by third parties. We do not have any control over the content of these websites or the way they process your personal data. You should review the privacy policy of these third party websites to understand how they use your personal data.

6. Information collected during your use of this website
We may use cookies files on our website to:

• Make the safety measures more well-conceived;

• Enable online customers to continue browsing the web pages;

• Provide personalized web pages for individual customers according to their needs;

• Create profiles of online customers or visitors


Cookies are pieces of information stored in your hard-drive about your preferences on our site, which enable the site to be tailored to you in future visits. Customers who want to disallow cookies can do so on their web browser. However, by disabling cookies you may not be able to access all parts of our website.


7. Right to access or change personal data
7.1 Under the Privacy Ordinance, you have the right to access and request to change the original personal data held by the company.

7.2 if you have any questions regarding this privacy policy, or if you want to access or correct your personal data, you may send your request to the following email address: [email protected] Under the Privacy Ordinance, the company reserves the right to charge you a reasonable fee for processing any request for access to or correction of personal data.


8. Modification
The company may modify or update this privacy policy from time to time. All personal data collected by the company will be governed by the latest version of the privacy policy.

Message Us
Trustpilot